At POWER RUNNING SUPPLY SDN. BHD. 202601027478 (1689574-V), the details a customer trusts us with matter as much as the order itself. This Privacy Policy walks through what we gather when someone visits and shops with us, why we hold it, who else ever sees it and the say the customer keeps over all of it.
What do you collect about me?
Four kinds of information may come our way:
Personal information: a name, a phone number, an email address, plus the shipping and billing addresses behind an order.
Payment information: credit or debit card details, or whichever other payment method is used, all of it handled securely through third-party payment gateways.
Order information: the products bought, the order history behind them and the preferences a customer shows.
Website usage data: IP address, browser type, device information, the pages opened and cookies.
Why do you need it?
Whatever we hold is put to one of five jobs:
Fulfilment: processing an order and getting it out the door properly.
Communication: reaching the customer about a purchase, a support question or a promotional update.
Optimisation: improving the website, our services and the shopping experience around them.
Security: heading off fraud and keeping the site and everyone using it safe.
Compliance: meeting every legal and regulatory obligation we carry.
Who else sees my details?
The short answer first: we do not sell or rent personal information. Data does travel in two directions, though:
Trusted third parties: the partners who keep the website running, such as hosting, payment processing and shipping.
Legal authorities: law enforcement or regulators, where the law asks it of us.
Data protection: every one of those partners is contractually obligated to guard the data to our standards.
How safe is my information?
Industry-standard measures: SSL encryption, secure servers and regular monitoring stand between the data and the outside world.
An honest caveat: every commercially acceptable means of protecting personal information is put to work, and sending anything across the internet is still never 100% secure.
What do cookies do here?
What they are for: cookies and similar technologies lift the user experience, track how the site performs and deliver personalised content.
Your control: browser settings can limit or switch them off, though parts of the site may not work as smoothly afterwards.
What rights do I keep?
Three, and our team acts on any of them gladly:
Access & correction: ask to see the personal information we hold, or to have it put right.
Deletion: ask for that data to be removed, subject to legal or administrative requirements.
Opt-out: leave our marketing mail behind whenever you like, by unsubscribing.
If a question about any of this is sitting unanswered, our team would be glad to help.